FAQ's

How long does it take?

Our team of artists work as fast as they can but sometimes we are very busy, we aim to get your hand-drawn portrait out to you in 7 - 15 working days (depending on your geographical location). 

What currency does Im Cartoonified sell in?

All prices on our store are in AUD. You can change the currency at the bottom of our page.

 

How is the portrait sent?

Printed on a canvas ready to hang on your wall! Digital files are emailed to you. 

 

What if I am not happy with my portrait?

Our artists are incredibly talented and always do an amazing job, however, sometimes working from a photo we miss the essence of the person and are always ready to make revisions until you are 100% happy with your portrait.

 

What can I have as my background?

Whatever you want! You just let us know your idea and we will make it happen. It's very important that you describe your ideal background in the notes box if you are selecting Custom Background, or even upload a photo of it.

 

Do pets count as a person?

They do! Only because, the more people/pets we put in the photo - The more work is required. Which I'm sure you would agree - Is only fair to our designers

 

Can I do whatever I want with my portrait?

Yes, absolutely, unlike some we put no restrictions on your portrait, its yours to do whatever you want with.

 

Can you work from more than one photo?

The more photos the better! Just make sure you’re clear about how you’d like your illustration drawn in the picture description and leave the rest up to us 

 

What quality should the photo I send to you be?

The better quality the photo the easier it will be for our artists to get a more accurate illustration of you on the other side. But don’t worry, we’ll let you know if we’re having any issues.

  

I have a large group I need doing?

No problem just drop us an email at info@imcartoonified.com and we can discuss large jobs.

 

I don't want any theme, I just want a custom cartoon artwork?

No problem just drop us an email at info@imcartoonified.com and we can discuss your ideas and send you a custom order link.

 

Will I be charged for changes to my order after it's been made?

It is the customer's responsibility to specify all details they would like in their order in the order notes. Any details not included in the order notes will be assumed by our artist and will result in additional charges if the customer requires changes.